Donut Ride Dubai

• Seating arrangements for all transfers are subject to availability and will be assigned by our tour manager.
• Pick-up and drop-off timings may be adjusted according to the trip schedule and are also subject to traffic conditions and your location.
• Certain inclusions mentioned in the tour may remain unavailable on weekends or specific days due to government regulations, for which we are not responsible.
• Actual transfer timings may vary by 30 to 60 minutes from those listed on the website.
• Summer clothing is recommended for most of the year, but sweaters or jackets may be required during the winter months.
• It is advisable to carry high-quality sunglasses, sunscreen, and a hat for protection against direct sunlight.
• Private transportation can be arranged upon request for all tours.
• Personal belongings, such as media equipment, wallets, or other valuables, are your responsibility, and our drivers or tour guides will not be held liable for any loss or damage.
• Strollers are not permitted in vehicles without prior notice; please inform us at the time of booking if you plan to bring one.
• Children aged 3 to 12 must be accompanied by an adult for any water activities.
• Alcohol will not be served, and live entertainment will not be available on Islamic occasions and national holidays.
• Please carefully read and understand the tour brochure, itinerary, terms and conditions, price grid, and other relevant documents, as these will form part of your contract upon booking.
• Photography of UAE residents, especially women, as well as military areas, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and may result in fines.
• Smoking is prohibited in public areas.
• Certain tours require participants to carry their original passport or Emirates ID. This information is included in the important notes; failure to meet these requirements will result in forfeiture of the tour, and we are not responsible.
• We reserve the right to charge 100% no-show fees if guests fail to arrive on time for pick-up.
• No refunds will be provided for partially utilized services.
• In case of delays or cancellations due to uncontrollable circumstances (e.g., traffic, vehicle breakdowns, weather conditions, or delays caused by other guests), alternate options will be provided where possible.
• If a guest fails to arrive on time and the vehicle departs, no alternative transfer or refund will be offered for the missed tour.

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TERMS & CONDITIONS

• We reserve the right to reschedule itineraries or routes, adjust prices, or cancel tours at our sole discretion if deemed necessary for your safety or convenience.
• Unused inclusions in any tour package are non-refundable.
• Guests who fail to arrive on time at the designated pick-up point will be considered a no-show, and no refund or alternative transfer will be provided.
• In case of cancellations or changes to a tour due to bad weather, vehicle issues, or traffic conditions, we will make every effort to arrange an alternative service with similar options, subject to availability.
• Seating arrangements are based on availability and will be decided by the driver or tour guide.
• Pick-up and drop-off timings listed on the website are approximate and may vary depending on your location and traffic conditions.
• Coupon codes can only be redeemed during the online booking process.
• A 100% no-show charge will apply if guests fail to arrive on time for the pick-up.
• If a guest does not arrive on time and the vehicle departs from the pick-up location, no alternative transfer will be arranged, and no refund will be issued.
• Seating arrangements are determined based on availability and are at the discretion of the driver or tour guide, except for private transfers.

1. What is a Donut Ride?
   A Donut Ride is a fun and thrilling water activity where participants sit on a donut-shaped inflatable, which is towed by a high-powered watercraft for a unique and exhilarating experience.
2. How long does the Donut Ride last?
   The Donut Ride typically lasts for 15 minutes, offering enough time to enjoy spins and splashes on Dubai’s sparkling waters.
3. Is the Donut Ride suitable for children?
   Yes, children aged 10 years and above can participate, but those under 18 must be accompanied by a parent or an adult.
4. Do I need prior experience to join the Donut Ride?
   No, prior experience is not required. Our trained professionals provide all necessary safety instructions and guidance.
5. What should I bring for the Donut Ride?
   Participants should bring their own swimwear, towels, and sunscreen. A valid Passport or Emirates ID is also mandatory for verification.
6. Is the speed of the ride adjustable?
   Yes, the speed of the ride can be customized to suit your preferences, whether you want a slow and scenic experience or a fast and thrilling adventure.
7. How many people can ride on the donut at once?
   The Donut Ride accommodates up to two participants at a time for a shared and exciting experience.
8. What safety measures are in place?
   Life jackets are provided for all participants, and our trained guides ensure safety with comprehensive briefings and supervision throughout the ride.
9. What happens if the weather conditions are not favorable?
   The activity is weather-dependent, and in case of unfavorable conditions, the ride may be rescheduled to ensure your safety and comfort.
10. How do I book the Donut Ride?
    You can book your Donut Ride directly with VooTours through our hassle-free online reservation system or by contacting our customer service team.