Privacy Policy: Your Data, Protected

At VooTours Tourism LLC, we respect your privacy and are committed to protecting your “Personally Identifiable Information” (PII). This policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

  1. Payment & Personal Data Security
  • Transaction Safety: All credit/debit card details and PII will NOT be stored, sold, shared, rented, or leased to any third parties.
  • Encryption: We use industry-standard Secure Socket Layer (SSL) technology to encrypt all sensitive information during transmission.
  • External Processing: All transactions are processed through a secure gateway provider and are never stored on our local servers.
  1. Information We Collect

We collect information from you when you register, place an order, subscribe to our newsletter, use Live Chat, or open a support ticket. This may include:

  • Name, Email Address, and Phone Number.
  • Mailing Address and Passport details (if required for tours/visas).
  • Social Security Number (where legally required for specific high-security bookings).
  1. How We Use Your Information

We use your data to enhance your experience and process your travel arrangements efficiently, specifically:

  • To quickly process your tour and visa transactions.
  • To personalize your experience and suggest product offerings that interest you.
  • To improve our website and customer service responses.
  • To follow up after correspondence (Live Chat, email, or phone inquiries).
  • To send order updates and occasional marketing communications (always with an opt-out option).
  1. Third-Party Disclosures & Links
  • Policy: We do not sell or trade your PII to outside parties. This excludes trusted partners who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
  • Third-Party Ads: Some advertisements on our site are delivered by third-party networks (like Google). These entities may use cookies to deliver tailored ads. We do not have control over the data collected by these third parties.
  • External Links: Occasionally, we may link to third-party products. These sites have independent privacy policies, and we hold no liability for their content.
  1. Cookies & Tracking
  • Usage: We do not use cookies for tracking purposes.
  • Control: You can choose to disable cookies through your browser settings; however, some website features may not function optimally if cookies are turned off.
  1. Google Advertising & Analytics

We implement Google AdSense and Google Analytics to provide a better user experience. We use first-party and third-party cookies together to track user interactions with ad impressions.

  • Opt-Out: Users can set preferences for how Google advertises to them via the Google Ad Settings page or the Google Analytics Opt-Out Browser add-on.
  1. Global Standards & Regulations
  • COPPA (Children’s Online Privacy): We do not specifically market to children under the age of 13.
  • Fair Information Practices: In the event of a data breach, we will notify you via email and in-site notification within 7 business days.
  • CAN-SPAM Act: We strictly adhere to anti-spam laws. We will never use misleading subjects and will honor unsubscribe requests immediately via the link at the bottom of every email.
  1. Updates to this Policy

VooTours may update these policies occasionally to meet evolving standards. Modifications are effective the day they are posted; therefore, we encourage customers to visit this section frequently.

Contact Us

If you have any questions regarding this privacy policy, please reach out to us:

VooTours Tourism LLC

Building No 2, M4,

AL Hamra Bicycle Building,

Zayed the First Street,

Behind Subaru Showroom,

PO 25640, Abu Dhabi

Info@vootours.com

P: +971 25 505080

F: +971 25 505030

M: +971505098987

Email: Info@vootours.com Phone: +971 25 505080 | Mobile: +971 505098987