VooTours Frequently Asked Questions
The VooTours FAQ page on our travel website is a valuable resource for answering common questions about our services and policies. Here, you will find information on topics such as booking procedures, payment options, cancellation policies, and travel restrictions. We have compiled a comprehensive list of frequently asked questions based on our customers’ inquiries, and our answers are designed to provide clarity and transparency regarding our services. If you have a question that is not addressed on our VooTours FAQ page, our customer service team is always available to assist you. We strive to make travel easy and stress-free, and our FAQ page is just one way we provide excellent customer service. We are committed to providing you with the highest level of service and ensuring that your travel experience with us is nothing short of exceptional.
Q: What is the best time to travel to Dubai & Abu Dhabi ? The best time to visit Dubai and Abu Dhabi is from November to March when the weather is pleasant and mild. During this time, the temperature ranges from 25°C to 35°C (77°F to 95°F) during the day and drops to around 15°C to 20°C (59°F to 68°F) at night. This makes it ideal for outdoor activities such as sightseeing, beach activities, and desert safaris.
During the summer months of June to September, the temperature can soar up to 45°C (113°F) and it can be quite humid, which can make it uncomfortable to be outdoors for extended periods. However, many indoor activities such as shopping malls and indoor theme parks are air-conditioned and can be enjoyed year-round.
It’s important to note that the holy month of Ramadan, which is a month of fasting for Muslims, can also affect your trip to Dubai and Abu Dhabi. During this time, many restaurants and attractions may have limited hours or be closed during the day, and it is important to be respectful of the customs and traditions of the local people.
Payment
No, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay. Including tax.
We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.
Please contact us to get the latest information on your desired trip.
Preparation
Wear whatever is comfortable. It is recommended to have a sturdy pair of broken-in trail shoes, boots, or sneakers. It is preferable to dress in layers and wear clothing that will wick away perspiration and keep you dry and comfortable
Not much, remember our trips are all inclusive. We do suggest you bring appropriate clothing to fit the season and a day pack to carry extra snacks and water.
Reservation
You must call 72 hours ahead of your scheduled tour for a full refund. Within 72 hours you will assess a $35 termination fee. There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up.
Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.
Weather
We do hike in the rain, snow, wind and any other weather conditions that nature decides to throw at us. After all, we’re going on adventures! If the weather is unsafe for any reason, the trip will be changed or postponed. You will be notified the week of your trip if there are changes due to weather.