Al Ain City Tour From Abu Dhabi

Know Before You Book

• Instant Confirmation: You will receive a booking confirmation immediately upon reservation.

• Mosque Dress Code (Strictly Enforced): To enter the Sheikh Zayed Grand Mosque, all guests must adhere to the following:

  • Women: Must wear loose-fitting, long trousers or long skirts (to the ankles), long sleeves (to the wrists), and a headscarf.

  • Men: Must ensure both shoulders and knees are fully covered.

  • Note: Entry will be denied by authorities if these requirements are not met.

• Language Options: German-speaking guides are available for the Half-Day Abu Dhabi City Tour on Saturdays, Mondays, and Thursdays.

• Minimum Guest Requirement: This tour requires a minimum of 2 participants to operate. If you are traveling solo, please contact us to confirm availability before booking.

• Operational Contingency: Tours are subject to minimum passenger requirements. If a tour is canceled due to low numbers, you will be offered an alternative date or a full refund.

• Transfers: Pickup and drop-off services are provided exclusively for hotels in Abu Dhabi city. Please be ready in your hotel lobby at the scheduled time.

• Health & Safety: This tour is not recommended for pregnant women or individuals with chronic back pain or injuries.

• Religious Observances: During Ramadan and on “Dry Days,” live entertainment and alcoholic beverages are prohibited by law. For specific inquiries, please email info@vootours.com.

Terms & Conditions

• Operational Rights: VooTours reserves the absolute right to reschedule itineraries, modify routes, adjust pricing, or cancel a tour at its sole discretion. These changes are primarily made to ensure the safety and convenience of our guests.

• Refund Policy: All components of a tour package are bundled; therefore, any unused inclusions or services are strictly non-refundable.

• Punctuality & No-Show Policy: * Guests are required to be at the designated pickup point at the scheduled time.

  • Failure to arrive on time will result in a “No-Show” status, and VooTours reserves the right to apply a 100% cancellation charge.

  • Once the vehicle departs, no alternative transfers or refunds will be provided for the missed service.

• Service Disruptions: If a tour is altered or canceled due to force majeure (e.g., severe weather, vehicle mechanical issues, or heavy traffic), VooTours will make every sincere effort to provide an alternative service of similar value, subject to availability.

• Seating Policy: For all shared transfers, seating is assigned by the driver or tour guide based on availability. Specific seat requests are only guaranteed for Private Transfer bookings.

• Timing Accuracy: Pickup and drop-off times listed on our website are approximate estimates. Final timings are subject to change based on your specific location and local traffic conditions.

• Promotional Codes: Coupon and discount codes are valid exclusively for use during the official online booking process and cannot be applied retrospectively.

• Contractual Agreement: By completing a reservation, the guest acknowledges and agrees to all terms and conditions stated above, which form a binding contract with VooTours.

Useful Information

Logistics & Timings

• Seating: Seats are assigned by the tour manager based on availability at the time of boarding.

• Flexible Schedule: Pickup and drop-off times may vary by 30–60 minutes due to traffic conditions, your specific location, or the tour itinerary.

• Punctuality: To respect all guests, our vehicles depart at the scheduled time. Failure to arrive on time will result in a “No-Show” status (100% charge) with no alternative transfer or refund provided.

• Unforeseen Delays: VooTours is not responsible for delays caused by traffic, vehicle issues, or weather, though we will provide alternative options where possible.

Guest Conduct & Safety

• Prohibited Items: Strollers are not permitted inside vehicles unless requested and confirmed at the time of booking.

• Personal Property: Guests are solely responsible for their valuables (cameras, wallets, etc.). VooTours and its staff are not liable for items left in vehicles or at sites.

• Child Supervision: For any water-based activities, children aged 3–12 years must be accompanied by an adult in the water.

• Local Laws: Photography of military sites, government buildings, and UAE residents (especially women) is strictly forbidden. Littering and smoking in public areas are punishable by fine.

General Guidelines

• Preparation: Lightweight summer clothes are suitable year-round, but a jacket is recommended for winter months. Sunscreen, hats, and sunglasses are highly advised.

• Identification: Always carry your original Passport or Emirates ID, as many tours require valid identification for entry.

• Service Availability: Specific sites or inclusions may be closed on weekends or holidays due to government regulations beyond our control.

• Refunds: No refunds are issued for partially used services.

What makes Al Ain different from Abu Dhabi city?

Al Ain is known as the “Garden City” and is a UNESCO World Heritage site. Unlike the coastal skyscrapers of Abu Dhabi, Al Ain offers a lush, inland oasis setting with historic forts, ancient irrigation systems, and the craggy Hajar Mountains.

Is lunch included in the tour price?

Yes! A high-quality international buffet lunch at a premium 4-star hotel is included in your package. We also provide chilled bottled water throughout the 10-hour journey.

What is the significance of Jebel Hafeet?

Jebel Hafeet is the UAE’s second-highest mountain. We drive 1,249 meters up its winding roads to provide you with unparalleled panoramic views of Al Ain and the neighboring Omani border.

Will we see any “real” local life on this tour?

Absolutely. You will visit a traditional livestock market—the last of its kind in the UAE—and a camel racetrack, offering a genuine glimpse into the cultural pulse of Emirati life.

What should I wear for the Al Ain tour?

Since we are visiting museums and royal palaces, modest dress is recommended. Because the summit of Jebel Hafeet can be breezy and Al Ain is a desert oasis, we suggest bringing a light jacket during winter months.

Do I need to bring my ID?

Yes. Please carry a copy of your Passport or Emirates ID. This is a standard requirement for certain site entries and security checkpoints along the route.

How long is the tour, and when will I be picked up?

This is a full-day, 10-hour adventure. Pickup typically begins at 8:30 AM from your hotel or mall in Abu Dhabi, and you will return around 6:00 PM.

Is this tour suitable for children and infants?

Yes, it is a great family getaway. Infants under 3 join for free, and children (ages 3–11) have a discounted rate of AED 340. The mountain hot springs and museum exhibits are usually big hits with families!

What is the cancellation policy?

We offer a flexible cancellation policy. You can receive a full refund if you cancel your booking at least 48 hours before the scheduled tour.

What if I am the only person booked for the day?

Our shared tours require a minimum number of participants to operate. In the rare event that the minimum isn’t met, we will contact you to offer an alternative date or a 100% refund.